Louis Vuitton UK said hackers have stolen some customer data as the luxury brand becomes the latest target in a string of cyberattacks against retailers.
On July 2, an unauthorized third party accessed the systems of the British unit of LVMH Moet Hennessy Louis Vuitton SE’s flagship brand and took information such as names, contact details and purchase history. No financial data like bank details were accessed, the company said in an email to customers on Friday.
“While we have no evidence that your data has been misused to date, phishing attempts, fraud attempts, or unauthorized use of your information may occur,” the email said. The company has notified relevant authorities, including the Information Commissioner’s Office.
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The breach is the third cyberattack against LVMH in recent months. Louis Vuitton Korea said last week that it’s investigating a similar hack which saw some customer information stolen. Christian Dior Couture, LVMH’s second-largest fashion label, also reported in May that hackers had accessed some customer data.
Cybercriminals, who often target vulnerabilities in outdated computer systems or trick companies into handing over employee passwords, have taken aim at several British retailers in recent months, including supermarkets Marks and Spencer Group Plc and Co-op Group, and luxury department store Harrods. The UK’s National Crime Agency said Thursday that it had arrested four people over the disruptive attacks that have cost Marks & Spencer alone £300 million ($405 million).
Louis Vuitton said it’s investigating the breach and regrets the inconvenience to clients and has taken steps to further strengthen the protection of its systems.
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